These services are, simply put, a la carte access to streamlined management processes and expertise.

Accounting: Income and expenses can be kept on our accounting platform or yours.  If we track, we reconcile bank statements and generate monthly & annual statements.  Deposits are logged on a google spreadsheet which is shared with you, and updates as entries are made.  Collections are deposited directly into the ownership entity's bank account.  Rents are either mailed to our post office box or collected in person.

Maintenance, Make Readies, & Tenant Communications: Calls go directly to a dedicated maintenance voicemail.  The messages can either be sent to the owner or converted to a bid request and posted on our job board for subs to quote.  Submitted quotes are posted as .pdf files into google docs for owner review.  A work order is issued and, when work is complete, the invoice and lien waiver are posted into google docs.  If accounting is on our platform, we cut checks and submit to the owner for signatures.

Emergencies: Owner and parties to minimize damage to persons and property are contacted immediately.

Fees: A commission based on rents is billed to the owner monthly with ten day terms.  Commissions are a function of the rent-unit ratio taking into account property condition and on-site requirements.  

On-site and property visits: This varies by property and vacancy.  Well maintained, fully rented property typically has quarterly exterior / common area and annual interior maintenance check and tenant interview.  Grouped properties and multifamily buildings may require daily, weekly, or monthly visits.

Leasing: Owner Liaison Services are designed to work in tandem with our leasing services.  Leasing arrangements would be covered under a separate specific listing agreement.

Liaison Services are a great way to stay involved with your properties while at the same time tapping the infrastructure, procedures, and expertise of experienced property managers.  It's also a very effective means of supplementing existing management by reducing training and turnover, full time employee overhead, document tracking, etc.

For example, owning a 12 unit apartment building and six single family homes, John Doe was constantly fatigued dealing with the day to day operations of his properties after work.  But John really didn't need a full time manager to step in and take care of everything.  With an upcoming move out in a unit requiring attention, he hired Performance Brokers Incorporated to collect rents and deposit them into his account.  John just opens a spreadsheet on the google cloud that has the tenant name, amount, date received, and check number, and enters it into his accounting software when he has a few minutes.  He reviews the bids to replace the bathroom cabinet and hang new blinds and decides to hang the blinds himself, but okays the bid for the cabinet.  When the work is done, he gets the invoice and lien waiver online, writes a check, and mails it.  Without making a single phone call, John's managing all his property from his Android while standing in line on his trip to... (insert city you want to visit).